All sales are final. No returns or exchanges. However, at CasketWraps.com, we stand behind our products and service, and your satisfaction is extremely important to us. If there is an error, or quality issue with your product please contact us immediately at firstname.lastname@example.org. We may offer refunds, at our sole discretion, on purchases communicated with 48 hours of receiving.
Please note, any customization to your casket including but not limited to the text fields or submitted information, will be printed exactly as it is inserted into the forms or uploaded. Any spelling, grammar, incorrect phrases, copyrighted material, etc., provided by the customer are not eligible for returns.
The determination of condition is at the sole discretion of CasketWraps.com. Customers must contact our corporate office before returning any purchase, and receive approval from CasketWraps to return the product. Customers will waive their right for return for any reason if proper the proper approval process is not followed in advance.